Retained Positive Elements:
• Consistent brand voice and posting schedule that builds trust
• Varied content styles that showcase product versatility without direct selling
• Strong visual storytelling that positions the brand as aspirational
Improvements:
• More explicit inclusion of diverse communities to address any perception of exclusivity
• Increased emphasis on affordability programs to counter the "expensive" brand image
• Greater focus on female outdoor enthusiasts building on successful Girl Scouts partnership
Campaign Accomplishments:
• Broaden customer base to include more diverse demographics
• Strengthen brand perception as both premium and accessible
• Drive engagement through authentic storytelling rather than product-focused content
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